A couple in Phoenix got some really bad -and really odd- news when they learned that Chase had foreclosed and sold their home.

Jeff and Yanthy Zerner were not behind on their payments. They were approved for a mortgage modification just days before they received a notice to vacate the property. When Jeff contacted the number he was given, he learned that the house had been in foreclosure, and it had been bought.

The silver lining: Chase accepted responsiblity for the mistake and is working with the couple to find a solution.